Saturday, March 29, 2008

An Post falls short of delivery targets

Dublin- An Post fell well short of targets for delivery of mail last year, according to the latest report from the communications regulator.
ComReg said that 77% of standard post was delivered within one working day. This is an improvement of five points since 2006, but is still well below ComReg's 94% target.

The figures for mail posted in Dublin and outside Dublin were the same at 77%, but ComReg said an improvement in the Dublin service from 2006 had not been replicated elsewhere.
Mail posted outside Dublin for delivery in Dublin was the worst performing category, with 75% delivered within one day. Overall, 97%% of mail was delivered within three working days, still short of the ComReg target of 99.5%.
ComReg's Alex Chisholm said that despite an improvement last year, the next day delivery figure had gone up by only six percentage points in the past five years, and An Post needed to do much more work.

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